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FAQs
Click on the questions below to see the answers.
Q: What happens to the computers you collect?
Where ever possible, we try and salvage the working parts from our collections. We then either sell these items individually or use them to build complete PCs that we can then remarket.
If any of the items we collect are either too old or broken beyond reasonable repair, we recycle the items accordingly.
A PC base unit for an example follows this logic:
- Does the complete unit work? If the unit works, it would be remarketed.
- If it doesn't work, can it be fixed?
- If not, are any of the parts working and salvagable?
- For the none working, surplus parts and computer cases, we would dismantle and sort, ready to be recycled.
If you have any further questions about what happens to your items, please call us on 0870 803 1308.
Q: What happens to my data?
All data and software will be securely wiped using the American Department Of Defence's 5220.22M Standard wiping process. This involves writing over the data seven times with null data. You can be assured your data will be destroyed.
Q: I have an old computer at home. Will you take it for recycling?
Of course. We no longer offer a single PC collection service but you are welcome to drop it off at our depot free of charge.
Q: Do you take other electrical equipment?
Due to the high disposal costs of electrical items, we cannot accept the following items:
- Fridges
- Freezers
- Kettles
- Microwaves
- Water Coolers
- Televisions
- Hifi or radios
- Video Recorders
Q: Instead of you collecting my items, can I deliver them to you?
If you would like to deliver the items you want recycling to us, instead of using our collection service, you can. Please call 0870 803 1308 to arrange this.
Dropping off fewer than 5 items is totally free!
Q: How do I pay for the collection?
You can pay for the collection in various ways:
- Cheque
- Postal Order
- Invoice
- BACS
Cheques can be given to the driver upon collection.
Q: Can you log the Asset Tags for all the items you collect?
Yes we can. If you require the logging of the asset tags of the items you recycle, please let us know well in advance.
Q: Do you issue Data Destruction Certification?
Yes we do. You can log into your client area to view all the relevent documentation and certification.
These can be downloaded and printed as required.
