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FAQs
Click on the questions below to see the answers.
Q: What happens to the computers you collect?
We do our best to salvage the working parts from our collections. We then either sell those items individually or use them to build complete PC’s that we can remarket.
If any of the items are too old or broken beyond reasonable repair we will then recycle or dispose of them accordingly. For example a PC base unit would go through the following process:
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Is the complete unit working? If so, it would be remarketed.
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If not, can it be fixed?
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If it can’t be fixed, are any of the parts working and salvageable? If so, they will either be sold on individually or used to build a complete unit
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The non working, surplus parts and computer casings will be dismantled and sorted ready for recycling or disposal
If you have any further questions about what happens to your collection please call us on 0870 803 1308
Q: What happens to my data?
The security of your data and software are paramount and PC4 Recycling want to ensure that it cannot be recovered if the equipment is reused.
Any information left on your equipment will be securely wiped using the American Department Of Defence’s 5220.22M Standard wiping process. This involves writing over the data seven times with null data so you can be assured your data will be completely destroyed.
Q: I have an old computer at home. Will you take it for recycling?
Of course. We no longer offer a single PC collection service but you are welcome to drop it off at our depot free of charge.
Q: Do you take other electrical equipment?
Due to the high disposal costs of electrical items, we cannot accept the following items:
- Fridges
- Freezers
- Kettles
- Microwaves
- Water Coolers
- Televisions
- Hifi or radios
- Video Recorders
Q: Instead of you collecting my items, can I deliver them to you?
If you would like to deliver your items instead of using our collection service, you can. Please call 0870 803 1308 to arrange this.
Dropping off fewer than 5 items is totally free!
Q: How do I pay for the collection?
You can pay for the collection in various ways:
- Cheque
- Postal Order
- Invoice
- BACS
Cheques can be given to the driver upon collection.
Q: Can you log the Asset Tags for all the items you collect?
Yes we can. If you require the logging of asset tags for your items just let us know in advance so we can factor it into our schedule.
Q: Do you issue Data Destruction Certification?
Yes we do. You can log into your client area to view all the relevent documentation and certification.
These can be downloaded and printed as required.
